Privacy Policy

Your privacy matters to us. Here is exactly how we collect, use, and protect your data.

1. Information We Collect

• Personal Identifiers: Name, email address, phone number, and shipping address.
• Health Information: Your optical prescription and Pupillary Distance (PD) measurements.
• Payment Information: Transaction details via Razorpay. We do not store full card numbers.

2. How We Use Your Information

• Fulfilling and shipping your eyewear orders.
• Verifying your prescription with our in-house optometrists.
• Sending order updates, security alerts, and support messages.
• Improving website performance and user experience.

3. Information Sharing

We do not sell your personal information. We share data only with:

• Service Providers: Logistics partners, payment gateways, and cloud hosting providers.
• Optical Labs: To custom-craft your prescription lenses.
• Legal Compliance: If required by law or to protect our rights.

4. Data Security

5. Your Rights

You have the right to access, correct, or delete your personal information at any time via your account dashboard or by emailing privacy@opticals99.com.

6. Changes to This Policy

We may update this Policy from time to time. We'll notify you of significant changes via email or a prominent notice on our website.